VETERAN OWNED & OPERATED • TWIN CITIES, MINNESOTA
Frequently Asked Questions

Straight answers before we clean.

If something isn't covered here, call or text. We'd rather answer the question clearly than surprise you later.

How much does carpet cleaning cost?

Premier's posted carpet-cleaning prices are $175 for 2 rooms, $225 for 3 rooms, $275 for 4 rooms and $325 for 5 rooms. Six to thirteen stairs are $50. Larger staircases and specialty work are quoted by scope.

What's included in the posted price?

Pre-treatment, normal spot/post treatment, deodorizing, standard hallways, 0–5 stairs and sales tax are included.

Do I need to vacuum first?

No. Please pick up toys, clothing, cords and small items so the carpet is accessible. Premier handles normal pre-vacuuming as part of the cleaning process.

Do you move furniture?

Heavy furniture moving is not included. Please move small items you want removed from the cleaning area before the appointment.

Can you remove every stain?

No cleaner can honestly guarantee every permanent stain will come out. We'll treat normal spots and explain what we see.

Do you treat pet stains and odors?

Yes, common pet stain and odor problems can be treated. If urine has penetrated carpet backing, padding or subfloor, additional subsurface treatment may be needed and will be discussed before any additional work.

How long will my carpet take to dry?

Drying time varies with carpet type, humidity, airflow, temperature and the amount of moisture needed for the job. We'll give you practical guidance based on the conditions at your home rather than promise a one-size-fits-all time.

What areas do you serve?

Premier serves the Twin Cities metro and surrounding communities, with primary coverage across Anoka, Carver, Dakota, Hennepin, Ramsey, Scott and Washington Counties. If you're outside the seven-county metro, call or text us; depending on location and job size, we may still be able to come to you.

Do you clean upholstery?

Upholstery is part of Premier's service offering as equipment and fabric compatibility allow. Contact us with the item and fabric information so we can confirm the right service before scheduling.

Still have a question?

612-361-9005
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